When you become an Automatic Geek Representative, you will want to log in and review the back office functions and personalize your website.
Back Office Buttons:
You will see Geek Resources where you will see the drop down menu: Help with Your Computer (area to connect to the Automatic Geeks for your Standard and Premium support)
Download the Geek Bar: Your first download should be the Geek Tool Bar: if you need assistance ask the Automatic Geek to help you. And, start using the Tool Bar frequently.
My help list: shows you the types of services that the Automatic Geeks will assist you for computer.
My Geek Credits: will show you how many premium credits you have and what you spend as the Automatic Geek supports you with the Premium Support.
Next: the Business Control
You will want to go to the personal information and verify your information. The user name is what you chose during the sign up process. This is also your http://username.automaticgeek.com webiste url. If you change the username, you will also change your website address. You need to be cautious changing your url once you have started promoting the site. The old links will no longer work in your ads when you change the url.
Next: you will want to go to the Website information: keeping the video area checked and then add the Public name, email address, and phone number you want on your website.
Be sure to click save for the changes.
Next: On the Updates and Marketing:
You will want to set the Visitor Tracking area to required in all 3 fields so that you can have a record of the people who have completed the PC tune up. Click submit query and then you will have a way to track the visitors for the tune ups.
One last step: Familiarize yourself with the areas on the Business Control for the Tree, Matrix, and the commissions area. On the Updates and Marketing familiarize yourself with the areas in that section and when you need to ask a question, you will find a support ticket.
Learning your back ofice will help you manage your business and you will then want to help your new representatives do the same.
Monday, December 14, 2009
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